Userwise.io | Liveops Engine for Mobile Games
Mobile game developers rely on Userwise, a liveops engine, to easily retain their players with its user-friendly tools.
" I really loved your ability to take my thoughts and my ideas and my half baked concepts about what I wanted to achieve and what I wanted to build for my product. You turned that thing that I had in my head into reality, and that really meant a lot to me."
The Challenge
Userwise wanted to introduce new features and tools to help mobile game developers retain their players more effectively.
The first step in our process was to conduct user research to understand the needs and pain points of their users. We interviewed mobile game developers and analyzed user feedback to identify areas for improvement in the app.??
Based on the research, we identified several key issues with the existing app design. To address these issues, we focused on simplifying and streamlining the app's interface. We removed unnecessary elements and redesigned the navigation to make it more intuitive and easier to use.
"You somehow managed to declutter the chaos of my mind and turn it into actual designs that I could physically see in front of my eyes."
The Results
The new and redesigned interfaces were met with positive feedback from the client as well as their users. They appreciated the simplified interface and new tools. As a result, Userwise saw an increase in user engagement and a decrease in user churn.
"Through your skills and your expertise and your talents, you truly have the ability to turn people's dreams into reality, and I really think that's a great superpower to have"