Support Ticket - Booking Platform
Hello Everyone!
We got to work with one of the most significant software for b2b and b2c booking companies. We have teamed up to create a new design language and UI/UX design around their entire responsive web platform, phase by phase. We will share the mobile version design soon in our portfolio.
Project:
It is the simplest all-in-one Booking management software b2b and b2c service with the best customer support. Designed for ease of use, It is the #1 solution for companies that want their air ticket and hotel booking management tools all in one place. air ticket, hotel booking, tour package, payment processing, and more! The goal is to use great design as a source of competitive advantage over more significant but also much more bureaucratic travel agencies. TripSunnah would have a better design that will help to grab market share.
Research
The research stage involved gathering information about competitors and users. Also, learning research techniques like interviews, creating surveys, executing usability tests, and practicing note-taking.
Designing a SaaS architecture that's both straightforward and easy to understand and covers all the nuances isn't easy. SaaS companies must keep providing options that meet their customers' needs and create a great user experience."User experience is what makes or breaks a SaaS product."
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We design purposefully and have helped several companies develop high-performing, engaging, easy-to-use software solutions by applying our science-backed Behavioral Design Process.
We'd love to discuss your business idea.?Let's connect?at?[email protected]