MICRM '23
The business process of creating trip plans is now on a new level.
The COAX team was tasked with synchronizing hotel databases from various global channels in real-time while ensuring first-class security and system uptime.
So, we developed a custom system that plans a complete tour based on user input, allowing them to adjust reservations, add destinations, and optimize operations easily.
Look deeper ??
- a complete complex marketplace (tickets, tours, accommodations, transfers);
- standalone booking for staff via CRM and for customers using the website;
- utilizing an external API for comprehensive hotel listings;
- multiple payment systems and options;
- extended reports and analytics of sales, cancellations, and tour feedback;
Here's the result:
?? 40% increase in profits
??gaining 60 affiliates
?? expanding with 20 new suppliers
??solidifying the position at the forefront of the industry